What is the Accessibility Statement for 18Club Gaming?

The Accessibility Statement explains how 18Club Gaming aims to make its website usable for as many people as reasonably possible, including users with disabilities.

Why does 18Club Gaming care about accessibility?

We believe that clear, responsible information about gambling should be available to everyone who chooses to access it, regardless of technology or ability.

Does 18Club Gaming follow accessibility guidelines like WCAG?

We aim to follow recognised accessibility guidelines such as WCAG to a reasonable level for an informational site and to improve over time as standards evolve.

What measures does 18Club Gaming take to support accessibility?

We use clear headings, readable text, keyboard-accessible navigation, descriptive links, and aim for good colour contrast and responsive layouts.

Is the 18Club Gaming site usable with a keyboard only?

We aim to ensure that key interactive elements can be accessed and used with a keyboard, without requiring a mouse.

Does 18Club Gaming support screen readers and assistive technologies?

We design pages to work with common assistive technologies by using semantic structure, alt text where appropriate, and compatible layouts.

Which browsers and devices does the site support?

We aim to support current versions of major browsers on desktop and mobile, and we recommend using an up-to-date browser and operating system.

Does 18Club Gaming guarantee full accessibility compliance?

No. We strive to improve accessibility and follow good practices, but we cannot guarantee full compliance on every page or feature at all times.

Are there known accessibility limitations on the site?

Some older pages, legacy content, and third-party embeds may not fully meet our current accessibility goals, and we are working to improve them over time.

How does third-party content affect accessibility?

We have limited control over the accessibility of external sites or embedded third-party tools, and their accessibility may differ from ours.

How can I report an accessibility problem on 18Club Gaming?

You can contact us via the details or form on our Contact page, describing the page URL, the issue you encountered, and any relevant device or software details.

What information should I include when reporting an accessibility issue?

Please include the page URL, a brief description of the problem, and, if possible, information about your browser, device, or assistive technology.

Will 18Club Gaming fix every reported accessibility issue?

We cannot promise to fix every issue, but we review reasonable reports and prioritise changes that affect core content, navigation, and responsible-gambling information.

How quickly will you respond to accessibility feedback?

We aim to review feedback within a reasonable timeframe, but response times may vary based on volume, complexity, and available resources.

What should I do if I am not satisfied with your response?

If you are not satisfied, you can raise a more formal complaint via our Complaints and Corrections Policy or seek advice from accessibility or disability-rights organisations in your region.

Does 18Club Gaming test accessibility on all pages?

We focus our efforts on key templates and core content, and we work to extend improvements across more pages over time, but some content may not yet be fully tested.

Can I use browser tools like zoom or high-contrast mode on your site?

Yes. We aim to support browser-level zoom, high-contrast settings, and other built-in accessibility features without breaking page layout or functionality.

Is the Accessibility Statement a legal guarantee?

No. It describes our intentions and ongoing efforts but does not create legal rights or contractual guarantees. Applicable laws and regulations still apply separately.

Can the Accessibility Statement change over time?

Yes. We may update this Statement as our design, technology, or accessibility approach changes. The latest version will always be shown with an updated date.

How can I learn more about accessibility on 18Club Gaming?

You can read this Accessibility Statement, contact us with questions, and refer to relevant sections of our Complaints and Corrections Policy for raising formal concerns.

Accessibility Statement | 18Club Gaming

Last updated: 07 April 2026

The Accessibility Statement explains how 18Club Gaming works to make its gambling information site more usable for people with disabilities and how users can share feedback.

18Club Gaming (“we”, “us”, “our”, or the “Site”) is committed to making our content as accessible and usable as reasonably possible for all users, including people with disabilities. We believe that clear, well‑structured information about gambling, risk, and responsible play should be available to everyone who chooses to access it, regardless of technology or ability.

This Accessibility Statement explains our approach, some of the measures we have taken, known limitations, and how you can contact us with feedback or requests.

Our accessibility commitment

Our goals include:

Striving to follow recognised accessibility guidelines (for example, the Web Content Accessibility Guidelines – WCAG) to a reasonable level appropriate for a content‑based site.
Designing and updating our pages so that they are usable with a range of browsers, devices, and assistive technologies.
Continuing to improve accessibility over time as we learn more and as standards and tools evolve.

We view accessibility as an ongoing process, not a one‑time project.

Measures we take to support accessibility

To support accessibility, we aim to:

Use clear structure and headings:
Content is organised with meaningful headings, lists, and sections to help users and assistive technologies navigate pages more easily.
Provide descriptive link text:
We try to use link text that describes the destination or action rather than generic phrases like “click here.”
Support keyboard navigation:
Interactive elements are intended to be reachable and usable with a keyboard only, without requiring a mouse.
Use readable text and layouts:
We use legible font sizes, sufficient line spacing, and layouts that are responsive to different screen sizes and orientations.
Maintain colour contrast:
We aim for sufficient contrast between text and background colours so that text is readable for as many users as possible.
Label images and media where appropriate:
Important images are given alternative text where practical so that screen‑reader users can understand their purpose. Decorative images may be marked so they can be skipped.
Support zoom and reflow:
Pages are designed so that users can zoom in using browser tools without losing access to content or functionality.

We also seek to avoid design patterns that are known to be difficult for many users, such as relying solely on colour to convey meaning or using flashing content.

Compatibility with browsers and assistive technology

We aim to support:

The current versions of major browsers (for example, Chrome, Edge, Safari, Firefox) on desktop and mobile.
Built‑in accessibility features in modern operating systems and browsers, such as text zoom, high‑contrast settings, and screen readers.

Some older or less common browsers, operating systems, or devices may not be fully supported. For the best experience, we recommend using an up‑to‑date browser and operating system.

Ongoing improvements and limitations

Despite our efforts, some content or features may still present accessibility challenges. Examples may include:

Older pages or legacy content that were created before our current accessibility practices and are still being updated.
Embedded third‑party content (for example, widgets, videos, or tools) where accessibility is partly controlled by the external provider.
Occasional issues introduced by new updates, layouts, or features that may not work perfectly for all assistive technologies from the start.

We are committed to identifying and addressing such issues as we become aware of them, and we prioritise changes that affect core content, navigation, or responsible‑gambling messaging.

Third‑party content and services

Our Site may include:

Links to external websites.
Embedded tools, videos, or other third‑party services.

We have limited control over the accessibility of external content and services. We encourage providers to follow good accessibility practices, but we cannot guarantee that third‑party websites or tools will meet the same standards or work with all assistive technologies.

If you encounter accessibility issues with a third‑party service that we embed or link to, you may wish to:

Contact that provider directly, using the details or accessibility statements on their own website.
Inform us so that we can consider alternative options or additional guidance on our pages.

Feedback and contact information

Your feedback helps us improve. If you:

Encounter an accessibility barrier on 18Club Gaming.
Have difficulty accessing specific content or features.
Have suggestions for making our Site easier to use.

please contact us using the details or form on our Contact page.

To help us investigate and respond, please include:

The page URL where you experienced the issue.
A brief description of the problem.
Any helpful details about your browser, device, or assistive technology (for example, screen reader name and version).

We will review your message and consider what adjustments are reasonably possible.

Enforcement and formal complaints

If you contact us about an accessibility concern and feel that our response is insufficient, you may:

Raise a more detailed complaint through the process described in our Complaints and Corrections Policy.
Seek further advice or support from relevant organisations in your country that specialise in digital accessibility or disability rights.

While we cannot guarantee that every issue can be resolved to everyone’s satisfaction, we take accessibility‑related complaints seriously and treat them as an opportunity to improve.

Technical standards and approach

The Site is intended to be compatible with common interpretations of accessibility guidelines such as:

The World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG), in a level and scope appropriate for an informational website.

Because standards and technologies evolve, we:

May update our code, templates, and design patterns over time to align with improvements in accessibility guidance.
Cannot guarantee that every page or feature always meets a specific guideline level at all times, but we aim to move in that direction.

Changes to this Accessibility Statement

We may update this Accessibility Statement from time to time to reflect:

Changes in our design or technology.
Updates to accessibility standards or legal expectations.
Feedback received from users and accessibility specialists.

When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated Statement.